Thunderbird crashes on startup

This problem started after the latest Firefox update was installed. I have looked in Thunderbird Solutions but with the only one that comes close to my problem the person… (read more)

This problem started after the latest Firefox update was installed. I have looked in Thunderbird Solutions but with the only one that comes close to my problem the person was able to switch to a different profile. I don't have another profile that I can do that with. In another one the problem was solved with a bug fix in a newer version. I already have the newest version. ??? Please help.

נשאלה על־ידי baturky ב־לפני 4 שעות

תגובה אחרונה מאת baturky לפני 3 דקות

My Thunderbird is suddenly crashing every 5 seconds on my Mac. I tried restarting.

I'm running Sequoia 15.1.1 on an M1 Mac Mini. Never had problems before. TB 128.6 0 esr. As soon as it opens it crashes. I have a lot of unopened files in a pop mailbox… (read more)

I'm running Sequoia 15.1.1 on an M1 Mac Mini. Never had problems before. TB 128.6 0 esr.

As soon as it opens it crashes.

I have a lot of unopened files in a pop mailbox, going to try and remove them.

It seems to still work on my iPhone. Any ideas?

I M get this working. I'm in a panic. Please help.

נשאלה על־ידי eperless ב־לפני 47 דקות

תגובה אחרונה מאת eperless לפני 4 דקות

No longer receiving emails

Since 1/2 my Thunderbird email refuses to download new email. Tried everything. No joy. Need help. Do receive error message. "Add security exemption" What happened? … (read more)

Since 1/2 my Thunderbird email refuses to download new email. Tried everything. No joy. Need help. Do receive error message. "Add security exemption" What happened?

נשאלה על־ידי Aschauling ב־לפני 15 דקות

Thunderbird email reply displays are unreadable body text

Some emails I receive, when I reply to them, don't correctly display the email (body text) correctly. It looks like Thunderbird is choosing the wrong font colour for the … (read more)

Some emails I receive, when I reply to them, don't correctly display the email (body text) correctly. It looks like Thunderbird is choosing the wrong font colour for the reply email text and I'm after any info on why this happens and how to fix it.

Attached are two screen shots. "original.jpg" shows the original email and "reply.jpg" is my reply email. It doesn't always happen and it *may* be emails sent out by Zendesk.

I'm on latest TBird 128.6.0esr but it's been happening for the last few releases.

נשאלה על־ידי webby2019 ב־לפני 16 שעות

תגובה אחרונה מאת webby2019 לפני 29 דקות

Unable to reset Tbird password since resetting password in Juno popmail

Some security bobble forced me to change my password in Juno. I can now access my email on line in webmail, but cannot send or download messages. See screenshots. THA… (read more)

Some security bobble forced me to change my password in Juno.

I can now access my email on line in webmail, but cannot send or download messages.

See screenshots. THANK YOU for your work.

I value Tbird because I can work offline and access my files off line.

נשאלה על־ידי Kathy Van Dame ב־אתמול

תגובה אחרונה מאת Kathy Van Dame לפני 18 דקות

Do I have to put property values in json file when I create a theme? How to pass an array for a "border-inline-start"?

First of all I want to apologize for my lack of knowledge. I know almost nothing about HTML and CSS, but I've decided to start using some desktop e-mail client and since … (read more)

First of all I want to apologize for my lack of knowledge. I know almost nothing about HTML and CSS, but I've decided to start using some desktop e-mail client and since Thunderbird looks quite boring and I was bored too, I've tried to customize it.

Now I've got a few questions. :)

In this guide https://developer.thunderbird.net/add-ons/web-extension-themes is stated that for each variable, not only for our custom variables (--my-variable-one etc.) we should declare such variable in the style.css, then assign a key to it and then declare a value for that key.

I've started preparing my theme this way, especially that I've mainly used special keys provided by TB developers in the Theme API, but I've discovered that declaring style directly in the css file also works.

So should we always put values in json file or can we jus load css via json?

I ask because I want to change the color of the left panel in the calendar view. To be honest, I still haven't checked if declaring three separate longhand properties would work, but I wanted to pass an array to get the

  1. calsidebar_splitter,
  2. listSplitter {
   border-inline-start: 1px solid #0f66bd !important;

}

So initially I've wrote in css:

  1. calsidebar_splitter,
  2. listSplitter {
   border-inline-start: var(--my-splitter-color);

}

and unfortunately writing something like that:

"splitter_color": "--my-splitter-color"

and

"splitter_color": "[1px, solid, rgba(15, 102, 189,)]

doesn't work. :/

נשאלה על־ידי Stiff_Cheesecake ב־לפני 41 דקות

Sync from Thunderbird to Gmail is extremely slow! Why?

I am using Thunderbird to migrate mailfolders from an old email account to my new Gmail accout. I connected both email accounts to Thunderbird by IMAP. That was a piece … (read more)

I am using Thunderbird to migrate mailfolders from an old email account to my new Gmail accout.

I connected both email accounts to Thunderbird by IMAP. That was a piece of cake. All the folders from my old account synced rapidly with Thunderbird.

Then I started copying (in Thunderbird) email folders from my old account to my Gmail account. But that turned out to be a major problem. In the activity window I can see that the copy speed is in the order of more than 1 second per (simple) email.

What can be the problem?

נשאלה על־ידי hmd19570 ב־לפני 7 שעות

תגובה אחרונה מאת hmd19570 לפני 43 דקות

Account received from is different that account sent from

Please, I need help. Bear with me while I describe the problem. Let's say I have two email accounts set up, user1 and user2. Each one has been set up for quite some time… (read more)

Please, I need help. Bear with me while I describe the problem.

Let's say I have two email accounts set up, user1 and user2. Each one has been set up for quite some time and both have worked as expected for years. If I send an email from user1 a copy of the message drops in the sent folder of user1 and the reply comes back to user1, and if I send an email from user2 a copy of the message drops in the sent folder of user2 and the reply comes back to user2. Not any longer.

Now, if I send an email from user1, a copy of the message drops in the sent folder of user1 and the copy clearly says it was sent from user1's email. However, the reply comes back to user2's email inbox. The source of the message clearly shows it was sent TO: user2, Delivered-To: user2, Received: from line says it is for <user2>.

This has been going on since the latter part of last year.

נשאלה על־ידי rdbrown58 ב־לפני 23 שעות

תגובה אחרונה מאת rdbrown58 לפני 48 דקות

Thunderbird cannot connect to ISP mail server, cannot get mail

Thunderbird, quite suddenly, stopped getting my email; Both on my account and my wife's account at the same ISP. I spent more than two hours on the phone with the ISPs he… (read more)

Thunderbird, quite suddenly, stopped getting my email; Both on my account and my wife's account at the same ISP. I spent more than two hours on the phone with the ISPs help line trying to resolve this issue. They also use Thunderbird at their help desk, and the agent I talked to was familiar with your program. She (the agent) was not able to replicate the issue on their system. We then tried to set up a NEW email account. I carefully entered all the info needed for a new account, following instructions from the agent, then hit the 'Test' button. I got the following message onscreen: "THUNDERBIRD FAILED TO FIND SETTINGS FOR YOUR EMAIL ACCOUNT" The answer to the original issue suddenly became very clear - Thunderbird cannot, or refuses to, connect with the email server, therefore NO EMAIL. We tried everything in her toolkit to resolve the problem to no avail. We finally tried UNINSTALLING Thunderbird (and the Maintaince program). Once Uninstalled, I used the Registry Tool on CCleaner to remove any entries in the registry referring to Thunderbird (there were several), then restarted my computer. I then downloaded and installed a totally NEW Thunderbird program. When I ran the Thunderbird again, I found all my account(s) info was still present, and Thunderbird was still unable to find the server. I'm at my wits end trying to resolve this issue, and REALLY HATE to go back to Microsoft OUTLOOK to get my email. Anybody got any ideas??? Any help would be greatly appreciated. (Signed) Proteus

נשאלה על־ידי proteus2 ב־אתמול

תגובה אחרונה מאת proteus2 לפני שעה

Too many problems with Thunderbird. I have stopped using it.

This all started when I cancelled Xfinity and went to Frontier Internet. I had previously used Thunderbird for 8 years through Xfinity with no problems. I have contact… (read more)

This all started when I cancelled Xfinity and went to Frontier Internet. I had previously used Thunderbird for 8 years through Xfinity with no problems. I have contacted Xfinity and Frontier and both have told me it is a problem with a Thunderbird setting.

Sending of the message failed. An error occured while sending mail: Outgoing mail server (smtp) error. The server responded: resomta-c2p-555920.sys.comcast.net resonta-c2p-555920 sys.comcast.net. Excesive failed authentication. ESMTP server temporarily not available.

נשאלה על־ידי gfbartlett806 ב־לפני 4 ימים

תגובה אחרונה מאת gfbartlett806 לפני 2 שעות

email display hard to read

This appears EVERYWHERE: emails unreadable (blurred). BUT if I select (left-button + mouse movement), a whole section (NOT the whole message) becomes crystal-clear. I h… (read more)

This appears EVERYWHERE: emails unreadable (blurred). BUT if I select (left-button + mouse movement), a whole section (NOT the whole message) becomes crystal-clear. I have saved many such incidents, but one is below:

נשאלה על־ידי gromit1 ב־לפני 3 שעות

Can't get my sound to play on message receipt

I have selected a .WAV file to play on message receipt but no sound! "Default system sound" also doesn't sound . . . . I tried to attach my "mailcall.wav" but your syst… (read more)

I have selected a .WAV file to play on message receipt but no sound! "Default system sound" also doesn't sound . . . .

I tried to attach my "mailcall.wav" but your system wants only images. **Sigh**

נשאלה על־ידי gromit1 ב־לפני 3 שעות

Not connecting to server

Thunderbird has not been receiving messages for about a week. I get something in the bottom bar that says "checking server capabilities", but nothing happens from there.… (read more)

Thunderbird has not been receiving messages for about a week. I get something in the bottom bar that says "checking server capabilities", but nothing happens from there. Any ideas?

נשאלה על־ידי mk29 ב־לפני 4 שעות

Right-clicking Junk folder only stalls Thunderbird.

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk fol… (read more)

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk folder no longer brings up the usual list of options, including Empty Junk. Instead, right-clicking seems to temporarily slow-down or 'hang' Thunderbird, a condition it does recover from in 10 seconds or so. I can open the Junk folder, select all messages and delete them, but something isn't right. Any ideas, anyone?

Update: Realized I didn't mention the version I was running, it was 133.0.3, under Windows 10, but when I opened Help to find this I was invited to do an update... so I did. When the 'update' was complete, I checked and am now running 128.6.0esr (64-bit). That seems strange. Oh, the same Junk problem persists under the 'new' version.

Update #2: Evidently the drop-down menu does eventually appear, if you just wait for it... anywhere from 5 seconds to 30 seconds or so. Normally the right-click is instantaneous. What could have happened, I wonder?

נשאלה על־ידי Electrojim ב־אתמול

תגובה אחרונה מאת Electrojim לפני 4 שעות

Reset information login Thunderbird sends to access my emails on Outlook.

How do I reset the information Thunderbird sends to my email provider (Names.co.uk)? This information has changed as I had to change my password on Outlook (i.e. Microsof… (read more)

How do I reset the information Thunderbird sends to my email provider (Names.co.uk)? This information has changed as I had to change my password on Outlook (i.e. Microsoft). I used Thunderbird to access this email for many years. So there is an existing account with <outlook.office365.com>. I would like to reclaim access to this account.

נשאלה על־ידי dezeeuw.gerard ב־לפני 7 שעות

תגובה אחרונה מאת dezeeuw.gerard לפני 5 שעות

cannot create a filter when SENDER has not email address

see attached. When I right-click on the sender's name, nothing happens . . . . [also, when I "browsed to get the file to attach, your system ignores all .BMPs. Very fr… (read more)

see attached. When I right-click on the sender's name, nothing happens . . . .

[also, when I "browsed to get the file to attach, your system ignores all .BMPs. Very frustrating. And, why not allow us to drag an image?]

נשאלה על־ידי gromit1 ב־לפני 5 שעות

Mozilla donated

After installation, continually asked for my name, e-mail address, Also continually asked for a donation which I have done through PayPal. In any case, the program never… (read more)

After installation, continually asked for my name, e-mail address, Also continually asked for a donation which I have done through PayPal. In any case, the program never gets any further and, the (word, ALLOW) never can be found. Any help will be appreciated.

נשאלה על־ידי Jim King ב־לפני 19 שעות

תגובה אחרונה מאת Jim King לפני 5 שעות

Folders and account poofed - Norton problem?

Today suddenly of my two email accounts, only one was opening when Firefox opened. All my folders were not visible, and the only thing I could see was the inbox for one e… (read more)

Today suddenly of my two email accounts, only one was opening when Firefox opened. All my folders were not visible, and the only thing I could see was the inbox for one email account. In the course of my "fixes" it's now even worse. I can only see one old archive folder (I think that's what it is). I tried reading in the forums and questions but nothing helps. I use Norton which some seem to say is a problem with updates, though it never used to be. I know where my stored emails and folders are for both accounts but Thunderbird does not seem to recognize them.

נשאלה על־ידי rbenn422 ב־לפני 3 ימים

תגובה אחרונה מאת rbenn422 לפני 5 שעות

Received emails automatically go to Deleted folder.

Hello Community, I am experiencing issues where all emails received automatically go to the Deleted folder in Thunderbird, I tried to uninstall the application but the … (read more)

Hello Community,

I am experiencing issues where all emails received automatically go to the Deleted folder in Thunderbird, I tried to uninstall the application but the problem persisted. I kindly request for your help.

It only happens when I turn on "Synchronise all messages locally regardless of age"

Regards.

נשאלה על־ידי Daniel Ddungu ב־לפני 6 שעות